Professional Skills
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· HTML5
· CSS3
· JavaScript
· React.js
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· Python
· C++
· Node.js
· Flask
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· AI/ML
· Tableau
· R
· RStudio
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· Github
· Git
· AGILE Methodology
· Windows/MacOS/Linux
Administrative Assistant | Acorn Technology Services | Feb 2020 to Feb 2024
· Maintain customer data
· Create customer helpdesk tickets in Autotask
· Send out Windows monthly maintenance emails
· Collected, compile, and model data for metrics
· Maintain internal documentation in ITGlue
· Process incoming and outgoing hardware
· Maintain hardware database (SnipeIT)
· Conduct research, testing, and feedback for renewal API
· Provide verbal and written instructions to employees
· Software installation and updates
Secretary (Temp) | Riverside County Office of Education | Mar 2018 to Feb 2020
· Data entry and maintenance
· Basic Windows troubleshooting
· Rewrite contract templates for Contracts & Purchasing department
· Create new vendors/manage vendors in Galaxy
· Gather data and research for various departments
· Create training documentation
· Software installation and updates
· Hardware installation
Proctor | State Bar of California | Feb 2018
· Observation of candidates taking exam under special accommodations
· Give oral instructions
· Handle and maintain highly sensitive material
· Ensure confidentiality and privacy of candidates
· Report suspicious activity or cheating
Asset Management Analyst | Polymer Logistics | Feb 2017 to Dec 2017
· Enter and analyze data
· Maintain product database
· Asset recovery and recirculation
· Closing inventory gaps
· Research and gather leads for potential customers
· Handling agreements with vendors and farmers
· Training and directing new employees
· Hold phone and web conferences
· Software installation and updates
· Hardware installation
Master of Science in Data Science (In Progress) | University of Phoenix
Completed and/or Current courses in:
· Database Management
· Data Analysis and Business Analytics
· AI, Machine Learning, and Deep Learning
· Data Modeling, Integration, Visualization, and Mining
· Business Intelligence
· Data Governance
· Customer Relationship Management
Advanced Software Developer Certificate | University of Phoenix
Completed courses in:
· Software Engineering
· Advanced studies in various Programming languages
· Software Testing and Quality Assurance
· Software Development Life Cycle
· Various frameworks and software
Bachelor of Science in Information Technology | University of Phoenix
Completed courses in:
· Hardware Implementation
· Various Programming Languages
· Network and Cybersecurity
· Project Management (Agile Methodology)
· Database Management and Integration
Languages
· English - Native/Fluent
· German - Beginner/Elementary (Relearning)
· Norwegian - Beginner (Just Started)
Professional Organizations
· The National Society of Leadership and Success | March 2024
· Baddies in Tech | July 2023
